Sides Commercial Cleaning is a locally owned and operated commercial cleaning company who has a vested interest in the success of Memphis businesses since 1988. In fact, we are currently servicing some customers who have been with us for over 15 years. We are licensed, bonded, and insured to provide security for our customers and staff.
1. What is your hiring process?
Candidates are interviewed, thorough drug screens and background checks are performed, employment paperwork and company policies are reviewed, uniforms and assignments are issued, training videos, on-site training, and other training materials are provided.
2. What safety programs, including safety training for employees, do you have in place?
All employees are required to complete Bloodborne Pathogen and Hazardous Communications training prior to being assigned.
3. What is your company’s Quality Assurance Program?
All employees are screened and trained prior to beginning work at any facility. Monthly inspections are performed by our Operations Manager to ensure that the cleaning is up to our high standards and written records are kept of these inspections for future reference. Sides Management is on call 24/7 to address any issues / emergencies that may arise and will be on site ASAP to assist. We are prepared to go above and beyond to ensure our customers’ satisfaction.
4. In what areas does your company currently provide services?
Tennessee: Memphis, Jackson, Collierville, Bartlett, Cordova, Arlington, Lakeland, and Covington. Mississippi: Tupelo, Senatobia, Hernando, Olive Branch, Southaven, and Horn Lake. Arkansas: West Memphis. We are not restricted to these areas and are willing to provide services wherever a customer needs us.
5. What are some quality and/or continuous improvement initiatives currently in place at your company?
We, at Sides, continuously strive to provide the highest quality of service for our customers by attending equipment / product seminars and keeping up to date with the latest techniques, technologies and equipment (micro-fiber cleaning cloths, hypoallergenic vacuums, etc.). Please see our Going Green section for more details.
6. What payment options are available? Are there any additional costs for specific payment types?
Sides will accept check, Visa or MasterCard. There are no fees attached to any credit card payments.